AWS Automotive - About Us
AWS Automotive is locally owned and operated and has been serving Ventura County for over 60 years. Conveniently located on the West end of Ventura we are 15 minutes from Ojai, Ventura's East End and Carpenteria. We are 5 minutes from the beach and are within walking distance of Ventura's newly remodeled downtown which is home to many great restaurants and shops. Take advantage of our free local shuttle or the fact that we have a bus stop directly across the street from the shop! We are on Gold Coast Transit's #12 Ventura Downtown/ Harbor line. Click here for schedules.
Our family- owned Ventura company is committed to the local community and the environment. AWS is continuing to look to local company Patagonia, the City of Ventura, and other resources to make continued improvements. We recycle everything from batteries to tires and have initiated a voluntary removal of lead from our operation. We donate a percentage of our income to The Boys and Girls Club as well as to the Surfrider Foundation. We are proud to be active members and ambassadors of the Ventura Chamber of Commerce. We love Ventura and feel it is a privilege to serve our customers here.
New at AWS Automotive: Going Green!
Have you ever heard of a "green" full service- automotive shop? We are making the changes necessary to put the environment first and turning heads doing it! Not only recycling paper products, printing inks and toners, but complete steel, parts, and fluids recycling!
Check out our new "Going Green" section of the web site for more information and to track our progress!
In operation since 1944 our business is built around first class service. Our loyal customers and fleet accounts that trust us for reliability and value year after year are greatly appreciated. We are dedicated to repairing your vehicle correctly using only quality parts that meet the highest standards in the industry. AWS Automotive is committed to providing fast service and understands that your time is valuable. We strive for efficiency and this means your vehicle spends less time in the shop. We offer a 12,000 mile warranty on most repairs and a limited lifetime warranty on brake pads and shoes as well as free flat repair and tire rotation.
If you're looking for fast, quality professional auto service contact AWS Automotive at (805) 643-2032
AWS Vehicle Standards
In order to better maintain our customer's vehicles and deliver a consistent positive experience AWS Automotive has formalized standards for our technicians to use. These standards were developed by gathering information from Automobile Manufacturers and other Automotive Industry sources. Where possible we use Scientific Testing and measurement to determine if fluids and parts are within specification. In those cases where there is no Scientific Method we use industry-accepted methods as well as our own experience to make an intelligent decision and inform you about what is best for your vehicle. By following these standards and methods, statistics show that we can save our customers as much as 50% in vehicle costs over the life of their vehicle by preventing costly repairs, eliminating unnecessary work and reducing the chances of breakdown and inconvenience. We have also developed a standard vocabulary to describe vehicle problems and potential problems in order to be consistent and create better communication among our customers and staff.
SEEP - (wetness or dampness in an area) but no dripping or fluid loss. Seeps should be noted only and watched.
LEAK - (a trail of liquid on a surface or in a tray) that may not be dripping on the ground yet. A leak should be recommended for repair before it becomes a drip and before a vehicle looses enough of its vital fluid to cause expensive damage. Oils can leak and cause damage to other expensive components before progressing to a drip.
DRIP - (liquid dripping on the ground). This should be repaired before major damage occurs. (with the exception of water dripping from your a/c evaporator, which is natural and not a cause for concern).
SEVERE LEAK - (liquid dripping and creating a puddle). Severe leaks should be repaired immediately as they can be dangerous to further vehicle operation.
If you are told that you have a part or fluid that is MARGINAL this means that a service or repair will be recommended based on current condition but is not yet critical. If you are told that a part or fluid is BAD this means that it has failed a scientific test or is outside of the manufactures limits for consistent operation and could cause failure and additional expense. If you are told that something is UNSAFE this means that it is outside of the manufactures safe operating specifications. Unsafe means that it could fail causing major damage to the vehicle or endanger your life or the life of passengers in your vehicle. (We use the term unsafe very cautiously) And, of course, GOOD means that the part or fluid is within the manufacturer specifications and has no need of maintenance or repair at this time.
BRAKE PADS, SHOES AND TIRES are measured to accurately determine how much of their life is left. Manufacturers of brakes and tires set a standard of 2/32nds (material remaining) as a baseline for replacement. When your brake pads or tires have reached 2/32nds the manufacture states that they have reached their limit and should be replaced.
Due to the existence of several different levels of new parts quality and the fact that some Brake Pads and Tires start their life at 8/32nds and some at 14/32nds it is necessary for us to make a few assumptions based on our experience. We have set a standard based on the fact that 2/32nds equals 0% and 12/32nds equals 100%. This is in line with M.A.P Standards which are recognized by our industry. If your brake pads or tires are measured at 2/32nds or below we will recommend replacement. If we state that your brakes are metal-to-metal or your tires have belt showing this means that your vehicle is unsafe and needs to be repaired now. If you have 1/32nd or 2/32nds left we will tell you that we recommend replacement based on the fact that you have exceeded the manufacture limitations. Based on the fact that some customers do not return for their scheduled maintenance on time and therefore may cause unnecessary damage to their vehicles we will recommend replacement if your brake pads or tires are at 3/32nds. However, we will let you know that you should make it to your next scheduled service and have the option to wait until then to perform these repairs.
COOLANT AND BRAKE FLUID have specific Scientific Tests and accepted Industry Standards to determine when these fluids need to be replaced. Most German and Japanese manufacturers recommend that these fluids be routinely flushed every 3-years or 30,000-miles.
COOLANT - Industry standards tell us that most coolants need to be replaced when their pH level drops below 8 which is acidic. When coolant becomes acidic it starts to remove very small particles of metal from the hot engine block and distribute them in the coolest part of the cooling system, the radiator and heater core. This causes a blockage of flow in the cooling system and can eventually lead to overheating and major engine damage. If coolant is changed when it drops below a pH of 8 it can greatly reduce the chances of engine damage due to overheating, which is the leading cause of engine failure.
BRAKE FLUID also has very specific Scientific Tests to determine if it is good or bad. Dip test strips or a Refractometer tells us the moisture content of the fluid. When a brake fluid reaches 2% moisture its boiling point drops below 320 degrees and has enough moisture in the brake system to cause damage due to Oxidization (rust). It is also possible that on an extended braking period (such as coming down a mountain or steep hill) the moisture in the fluid could boil and cause partial or complete loss of braking. As the moisture content increases the possibility of expensive repairs and loss of braking increases. ABS brake systems should also be tested for copper content. When the copper content exceeds set limits the chances of damage to expensive hydraulic components rises. If you are told that your brake fluid needs to be flushed this means that it has failed one or more of these Scientific Tests.
ENGINE OIL is a touchy subject and except for sending samples off to have them tested in a lab, which is not cost or time effective, the only acceptable standard comes from the vehicle manufacturer. In the Ventura area most vehicles need to have their oil and filter changed every Six months or 6000 miles. Reading the owners manual proves this, no matter what the Oil Industry wants you to think. Changing your engine oil and filter sooner is damaging to the environment and to your wallet. We have found that changing our customers engine oil and filter every Six months or 6000 miles is more than adequate which is proved out by the large number of our customers vehicles that have exceeded 200,000 miles and still run like new. When a vehicle is only driven short distances on a regular basis it is even more important that the oil be maintained. When you start your engine, chemicals from the combustion process enter the oil and breakdown the oils ability to lubricate properly, for that reason we recommend Six months or 6000 miles whichever comes first.
TRANSMISSION FLUID like engine oil has no practical field test. However, when the fluid changes color and smells burnt this is an indication that it has been overheated and can no longer completely perform the functions that it was designed for. Transmission fluid is used to cool, lubricate and provide the hydraulic pressure necessary to make your transmission shift properly. Once it has been overheated transmission fluid changes consistency and cannot perform any of these functions completely. This will eventually lead to very expensive, and usually unplanned, transmission problems or failure. We will suggest flushing or servicing the transmission when we determine that the fluid has been overheated. We will also suggest servicing your transmission at the mileage that the manufacturer recommends.
POWER STEERING FLUID also has no practical field test. Power steering fluid changes color and turns gray as the pump deposits minute metal particles into the fluid and the hoses start to break down internally. This material acts like sand and damages other expensive components within the system. We will suggest flushing the power steering fluid whenever the fluid is gray to prevent damage and failure of other components within the system.
DIFFERENTIAL AND TRANSFER CASE FLUID is changed based on the manufacturer recommendations. This can vary greatly based on the type of fluid used by the manufacturer and the way the vehicle is used by the owner. If you are using your vehicle for towing or excessive off-roading it is a good idea to change the fluids prior to what the manufacturer recommends. If metal is found in the differential fluid this is a sign of damage and further investigation may be recommended. Some metal in the transfer case is normal and we use our experience to determine how much is too much and when further diagnosis is recommended.
COOLANT HOSES break down from the inside out and it is often impossible to predict an eminent failure. However, if your coolant hoses are "crunchy", "bloated", leaking or, excessively hard or soft it is an indication of a potential problem and we will recommend that they be replaced before damage can be done to your engine. Also, many manufacturers recommend that they be replaced at 6-years or 80,000 miles as a preventative measure. If we can determine what the manufacturer recommends we will let you know their recommendation so that you can make an informed decision about your coolant hoses.
SERPENTINE BELTS have a very specific standard. If there are more than 10 tiny cracks per inch then the belt needs to be replaced. They also need to be replaced when they have been soaked with fluids from another defective leaking component. V-BELTS need to be replaced if they have any cracks or are excessively dry or liquid soaked. Since these belts run the water-pump, power-steering and air-conditioning it makes sense to replace them whenever visual inspection indicates they need replacement to prevent expensive and unplanned failures on the road.Author's Google+ Page
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